Unconscious Bias in Performance Review
Unconscious bias is a type of bias that affects people’s judgments and decisions, often without them realizing it. Unconscious bias can influence performance reviews in various ways, leading to inaccurate or unfair evaluations of employee performance.
Here are a few examples of how unconscious bias can affect performance reviews:
- Stereotyping: Unconscious bias can lead to stereotyping based on gender, race, ethnicity, age, or other personal characteristics, leading to assumptions about an employee’s abilities, work style, or potential.
- Halo/horn effect: Unconscious bias can lead to the halo or horn effect, where a supervisor’s overall positive or negative impression of an employee influences their evaluation of specific aspects of their performance.
- Similar-to-me bias: Unconscious bias can lead to a preference for employees who are similar to the supervisor in terms of background, education, interests, or personality, leading to overlooking the strengths and potential of other employees.
- Confirmation bias: Unconscious bias can lead to confirmation bias, where supervisors seek out evidence that confirms their preconceptions about an employee’s performance while ignoring contradictory evidence.
To mitigate the impact of unconscious bias on performance reviews, organizations can take several steps, such as:
- Providing training and education on unconscious bias and its impact on performance evaluations.
- Standardizing the performance evaluation process, including evaluation criteria and feedback delivery, to reduce subjectivity and variability.
- Encouraging open and transparent feedback and communication between supervisors and employees to reduce the impact of unconscious bias.
- Incorporating multiple perspectives into the performance evaluation process, such as feedback from peers or colleagues.
By taking steps to reduce the impact of unconscious bias, organizations can improve the accuracy and fairness of performance reviews and promote a more diverse and inclusive workplace.